You might be unable to download newest payroll updates because of network issues or inactive payroll subscription. Payroll has not been updated for 35 days, leading to the temporary disablement of certain features.
Consequently, you are unable to generate payroll tax forms in QuickBooks, nor can it compute taxes on paychecks. Encountering download obstacles disrupts the workflow and causes frustration. But worry not! We're here to blog you through the process of resolving this issue and getting your payroll updates back on track. Let's dive in and fix it together!
If you find this comprehensive guide difficult to follow, contact our team of QuickBooks experts. Dial 1–855–542–9309 to connect with them instantly.
What Causes Issues When Downloading Payroll Updates?
Below are some frequently mentioned reasons for the QuickBooks payroll update error:
- A fluctuating or unreliable internet connection is a primary culprit for errors during QuickBooks payroll updates. Stable network connectivity is essential for updating any online application; otherwise, errors may arise.
- The QuickBooks payroll update error could be triggered by discrepancies related to the activation status of payroll services.
Steps for Resolving Payroll Update Errors in QuickBooks
Attempt the following approaches sequentially to address payroll update errors in QuickBooks, specifically targeting payroll update QuickBooks error 557 in Desktop:
Step 1: Adjust internet settings
- Close QuickBooks Desktop and open Internet Explorer.
- Navigate to the tools icon in the upper right corner and click on it.
- Select Internet Options from the dropdown menu.
- Go to the Advanced tab and click the Reset or Restore Default button.
- Click Apply, and then click OK to confirm.
- Open QuickBooks Desktop.
- After selecting the Employees tab, select Get Payroll Updates.
- Check the box next to Download Entire Update.
- Click Download Latest Update.
- Wait for all updates to complete. Once you see the confirmation message that the download is complete, click OK.
- Restart your system.
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Step 2: Toggle the payroll services off and then back on
Disabling and re-enabling payroll services in QuickBooks can frequently resolve issues such as QuickBooks Payroll Error. Here's how to proceed:
- Launch QuickBooks.
- Access the Chart of Accounts from the Lists section or using the shortcut CTRL+A.
- Within the Chart of Accounts, right-click on the appropriate bank account.
- Choose Edit Account from the drop-down menu.
- In the Edit Account window, navigate to the Bank Feed Settings tab.
- Choose Deactivate All Online Services.
- Click on Save & Close.
- A pop-up message may appear, indicating that this action only suspends QuickBooks bank feeds and doesn't cancel services with your bank. Click OK to acknowledge.
- Click Save and Close again.
- With online services deactivated, proceed to Payroll Setup.
- Set up the bank account for e-pay and e-file.
- Once e-pay and e-file are correctly set up, return to the Edit Account window (repeat steps 1 and 2).
- Click on Set Up Bank Feeds to reactivate your account's online services.
We know you are unable to download newest payroll updates. Therefore, this blog covers all relevant information about payroll features in QuickBooks. Try the solutions provided above to resolve the issue. If you are still having difficulties, contact us at our toll-free number, 1–855–542–9309 for expert assistance.
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