Internet connectivity issues while running any application are pretty common, and QuickBooks is no different. When there are connection problems while running QB, it can cause interruptions while running the update process, leading to QuickBooks error 12031. This error code can arise due to some common reasons, like a network time-out issue or an outdated QB. If you are getting QuickBooks error code 12031, you can use the resolution steps given below to address the issue. 

You can perform the effective steps given below to fix the update issues in QB. In case these solutions seem too complex to comprehend, you can reach out to our team of QB experts at 1-855-542-9309 to get immediate relief from the error.

List of Common Reasons and Factors for QuickBooks Desktop Error 12031

QuickBooks error message 12031 can get triggered due to the main causes & scenarios given below –

• The internet connection might be weak, unreliable, or unstable, and the connectivity issues might cause interruptions in the update process.
• There is a network time-out error in the system, and the fluctuating network can prevent users from running the updates.
• Your QuickBooks Desktop is not updated to the latest release, and the current QB version might be incompatible with the new payroll features.
• The digital signature certificate in QB might not be correctly installed, and the certificate might be outdated, unverified, or expired. 

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Essential Solutions to Remove QuickBooks Update Error 12031

QuickBooks payroll update error 12031 can be successfully rectified by using the troubleshooting steps given below –

Step 1 – Edit the QBW32.EXE File Properties to Install the Digital Signature Certificate

You can dismiss QB error code 12031 by editing the QBW32.exe file and installing the certificate.

• Access the C Drive of your PC to locate the QuickBooks folder and find the QBW32.exe file to right-click on it and choose the Properties option.
• Go to the Digital Signature tab and choose Intuit from the signature list to hit the Details button and access the certificate window.
• Select Install Certificate and hit Next & Finish to restart your PC, followed by relaunching QuickBooks to run the updates. 

Step 2 – Modify the Internet Settings from the Internet Options Tab of IE

You can fix the update issues in QB by editing the IE settings in the following manner –

• Go to the Tools menu of IE to choose the Internet Options tab, navigate to the General tab, and hit Delete.
• Select Temp Internet Files, and from the Connections tab, select LAN Settings and hit Automatically Detect Settings to ensure that the Proxy Servers are blank.
• From the Advanced tab, verify the SSL 2.0 option and choose SSL 3.0 to click the Check for Publisher’s Revocation option.
• Choose TLS 1.2 and unmark the 1.0 and 1.1 options, followed by rerunning QB to download the recent updates. 

Conclusion

The solutions provided above can help you successfully terminate QuickBooks error 12031. In case the error message keeps reappearing and the update issues aren’t removed, you can call our QB technicians at 1-855-542-9309 to get immediate guidance with the same. 

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