Freezing problems are quite common among QB users, which can lead to the QuickBooks Desktop keeps freezing error message. This issue can prevent users from running important functions seamlessly and can occur due to some common causes, like a long QBW file name or corrupted installation files. You need to learn how to unfreeze QuickBooks to perform the functions successfully by following the detailed guide below.

If you are unable to perform the reliable steps provided in this blog, and these solutions seem too challenging or time-consuming, you can reach out to our QB experts at 1–855–542–9309 to get direct guidance with the freezing problems.

Common Reasons and Recurring Scenarios Why QuickBooks Desktop Keeps Freezing Up

If your QuickBooks 2023 Desktop keeps freezing up, the following main causes and possible factors might be responsible -

1. Your QBW company file name might be too long, and it might contain special characters or spaces, which can cause file access issues in the app.
2. Essential files, like the QBWUSER.INI file, might not be running correctly, and the file might be damaged or corrupted while registering or activating QuickBooks Desktop.
3. Your Windows OS might be old or incompatible, and essential OS files might be damaged, broken, or missing from the system.
4. There are excessive cache files and data in the system, which can cause performance issues while running QB Desktop.
5. The hard drive that stores QuickBooks might be corrupted or damaged, and the drive sectors might be bad or not have adequate space to store the app.

Recommended to read: What is QuickBooks error code 80070057 parameter incorrect?

Essential Steps to Successfully Unfreeze QuickBooks Desktop

You can eliminate the QuickBooks keeps crashing issue by following the troubleshooting solutions mentioned below -

Solution 1 - Rename the QBP File and Setup the Printer from the File Section

If the freezing issue arises while reconciling the reports, you can rename the QBP file in the following manner -

1. Locate the QBP file and right-click the file that corresponds to your QuickBooks version to hit Rename, then add OLD to the file name.
2. Now, open QuickBooks and choose Printer Setup from the File menu to access the Form Name list, then tap any transaction to check if the print function is working correctly.

Solution 2 - Upgrade the Windows OS from the Settings Tab of the Start Menu

The QB keeps freezing issue can be easily fixed by upgrading the Windows OS from the settings menu -

1. Tap the Start icon of your PC to choose About Your PC, locate the Windows OS version, and then choose the Start menu.
2. Choose Windows Update from the Settings tab to hit the Check for Updates option and install the recent Windows updates in the system.
3. Lastly, press the View Update History button and verify the update installation from the window to rerun QuickBooks without freezing issues.

Conclusion

You can follow the troubleshooting guide above to learn how to unfreeze QuickBooks Desktop. If these steps seem ineffective in resolving the crashing problems, you can call our QB support team at 1–855–542–9309 to get professional assistance with the error message.

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